Job Description
At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.
Akkodis is seeking a Senior Telecommunications and VoIP Engineer for a direct hire role with a client located in Los Angeles, CA/ New York, CA/Houston, TX/ Washington, DC (Hybrid)
Salary: 110k – 149K Yearly
Location: Must be LOCAL to the following offices and able to go onsite for meetings occasionally - LA/NY/DC/Chicago/Houston Area Preferred
Duration: Direct Hire
We have an opening for a Senior Telecommunications and VoIP Engineer.
The Senior Telecommunications and VoIP Engineer provides solutions and support for the Firm and maintains the optimal performance of all telecommunications, Cisco VoIP and Webex systems in a global environment.
In this capacity, the Senior Telecommunications and VoIP Engineerwill:
Perform support for Firmwide/global user moves, adds, changes, deletes and repairs as needed;
Assist with installation, configuration, maintenance, capacity planning and upgrading of all telecommunication and Cisco VoIP/Webexsystems;
Provide project support, technical support, and vendor escalation as needed to support the telecommunications and Cisco VoIP/Webex environment;
Perform VoIProuter and VoIP/UC server configuration and troubleshooting for the telecommunications and Cisco VoIP/Webex network;
Prepare, maintain and distribute technical documentation for all assigned systems and projects including processes, procedures, troubleshooting, system design, training and change management using Atlassian Confluence,MS Visio, Word and Excel formats;
Work overtime as required, which may include weekend, month-end or year-end support; and
Handle additional or other related projects as assigned.
Proficiencies:
Proficiency migrating Cisco UCM on premise to Webex Cloud Calling Dedicated Instance strongly preferred;
Expert proficiency in support and maintenance of Cisco unified communication platforms and related voice over internet protocol applications (VolP, Cisco UCM, CUPS, Unity Connection, Expressway, Jabber and Webex Cloud Calling);
Proficiency installing, supporting and maintain ATT IPLEX/BVoIP SIP Trunks;
Proficiency configuring and maintaining Cisco voice gateway, CUBE and SBC routers, model44xx and 83xx Series ISR;
Fundamental proficiency in Microsoft Office Suite, fax server software/FolP (OpenText / Rightfax); and
Strong working knowledge of LAN and WAN network design, engineering and management (LAN/WAN, MPLS, VPN, VLAN, SDWAN).
Qualifications:
Bachelor’s Degree in related field or equivalent experience in Telecommunications,Cisco VoIP and Webex Cloud Calling Product Support;
At least 5 years of progressive telecommunications and Cisco VoIP and Webex cloud calling experience in a global environment;
Cisco voice network certifications or equivalent work experience (CCNA, CCNP,CCVP, CCIE) preferred; and
Microsoft system certifications (MCP, MCSE), a plus.
Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.
Eligible employees can participate in the Firm’s comprehensive benefits program, which include the following:
Medical, Dental, Vision, Life/ADD, Long Term Care, and Short and Long Term Disability
Flexible Spending Account and Health Savings Account
Healthcare Concierge and Advocacy
Voluntary 401k Plan and Profit Sharing
10 Paid Holidays per year and a generous PTO program
Family Support including Pediatric Mental Health and Parental Support, Paid Parental Leave, Fertility Benefits, and Breast Milk Shipping
Back-up Child Care, Elder Care, and Tutoring
Wellness Programs (Employee Assistance Program, Mental Health, and Well-Being Events)
Retirement Plan Consulting
Anniversary Bonus Program
Professional Development Programs
Transportation Allowance and Commuter Benefits
International Travel Insurance
Auto/Home/Legal Insurance
Pet Insurance
Employee discounts
And more!
If you are interested in this Senior Telecommunications and VoIP Engineer role in Los Angeles, CA/ New York, CA (Hybrid) t hen please click APPLY NOW . For other opportunities available at Akkodis go to If you have questions about the position, please contact Priyanka Khurana at Priyanka.khurana@ akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit -us/candidate-privacy/" target="_blank">-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Pay Details: $110,000.00 to $149,000.00 per year Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy-policy The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.
Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.
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