Job Description
Key Responsibilities and Accountabilities:
• Troubleshoot, repair and inspect overhead cranes and hoists.
• Perform scheduled preventive maintenance activities on equipment.
• Support customers by effectively interfacing with customer and office in repairing equipment as needed.
• Evaluate and make recommendations regarding required repairs for customers.
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
• Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; documenting and completing warranty work; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls.
• Document service and installation actions by completing forms, reports, and inspection checklist.
• Builds and maintains customer confidence by maintaining good response time, informing customer of problems, and completing the job in a timely manner.
• Maintain professional presentation, timeliness, appearance, and organization in all areas.
Equipment used to perform job:
Hand tools; power tools; lift equipment; material handling equipment; fabrication equipment, electrical meters and equipment, survey equipment; ear plugs; steel-toed shoes; gloves; safety glasses; lanyard; and body harness
Ace Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide. Ace’s e-commerce site provides thousands of material handling products to a nationwide customer base. These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running.
Ace Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide. Ace’s e-commerce site provides thousands of material handling products to a nationwide customer base. These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running.
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