Mercedes-Benz Service Advisor Job at Long of Chattanooga AutoMall, Chattanooga, TN

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  • Long of Chattanooga AutoMall
  • Chattanooga, TN

Job Description

Responsibilities

  • Greets customers promptly
  • Obtains customer and vehicle information
  • Clearly reports all vehicle symptoms as described by the customer
  • Determines and recommends needed maintenance base on age, mileage, and vehicle history
  • Prepares complete and accurate estimate of cost for labor and parts
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, updating customers frequently
  • Verifies that final invoice reconciles with work performed on the repair order
  • Explains all completed work and charges to customers
  • Follows policy and procedures
Qualifications
  • Minimum 2 year experience in a service advisory role
  • Dealership experience required - must
  • Knowledge of automobiles
  • Positive attitude
  • High volume mentality
  • CSI focused
What We Offer
  • 401k
  • Full Medical benefits
  • Paid Vacation
  • Paid Training
  • Unlimited Earning Potential
  • 5 day work week

Job Tags

Full time,

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