Insurance Collector- 813023 Job at Christus Health, Alamogordo, NM

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  • Christus Health
  • Alamogordo, NM

Job Description

Description
  • Reviews payer EOB’s but not limited to payment accuracy, patient liability, and appeal grievances.
  • Work 60 accounts daily
  • Files appeals on denied claims and/or forwards to the Nurse Auditor for review
  • Process incoming mail correspondence from payers within 5 business days.
  • Follow up with the insurance companies by phone and or web for the status of outstanding claims.
  • Follow up with all insurance companies within 30 days of billing if there is no payment on the account.
  • Enter detailed notes explaining account activity in the Patient Accounts system
  • Respond to patient inquiries regarding the status of the patient’s insurance within 2 business days.
  • Forward patient complaints regarding care to your supervisor for entry into the appropriate resolution pathway.
  • Accept payments over the phone.
  • Research late charges to determine the cause; inform your supervisor if they are a regular occurrence.

Requirements

Education

Required:

High School

Licenses & Certifications

Preferred:

C-Heartsaver

Job Tags

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