Job Description

Job Description

Job Description

At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!

McLeod Centers for Wellbeing is currently searching for a Healthcare Informatics Specialist to work primarily at our headquarters in Charlotte, NC.

This role will report to the Chief Operating Officer within the General Administration department. This is a hybrid position with standard Monday – Friday business hours.

The Healthcare Informatics Specialist ensures clinical system functionality aligns with workflows by collaborating with IT, vendor teams, and clinicians to educate, support, facilitate change, and assure optimal use and evolution of the organization’s health information technology assets. This role involves assessing technology needs, managing application interactions with patient care workflows, and training healthcare staff on the deployment and management of health information systems.

How will you help us achieve our mission? You will:

• Act as a project manager, collaborating cross-functionally with IT, vendor teams, clinical staff, compliance, and other stakeholders to ensure clinical system functionality aligns with future state workflows and standardization
• Collaborate with leadership in project/program planning and development to support department and organizational initiatives
• Support the optimization and strategic development of the electronic health record (EHR), ensuring safe, compliant, and efficient design in collaboration with staff from all departments
• Assess technology needs for clinicians and providers, leading efforts in planning, implementing, and evaluating solutions
• Lead the design, development, testing, selection, implementation, and evaluation of new or modified informatics solutions, data structures, and decision-support mechanisms that are relevant to the care of patients
• Manage complex interactions between applications being implemented and various patient care processes and workflows
• Provide onboarding and ongoing training to healthcare staff on health information system deployment and management and develop training tools to support these efforts
• Develop and adhere to policies, procedures, and standards to meet all regulatory requirements, including HIPAA, and currently accepted legal standards.

What are the qualifications needed for this role?

• This role requires a Bachelor's degree in Health Informatics, Nursing, Computer Science, or an equivalent combination of education, training, and experience.
• A Master's degree in Health Informatics, Healthcare Administration, or a related field is preferred.
• It is preferred if you hold a valid license in one of the following: RN, LPN, LCAS, LCMHC, LMFT, or LCSW.

What we offer you as an employee :

• Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program.
• Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
• Generous Leave Policies: Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave.
• Holiday Benefits: Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience. You will also receive a paid day off during your birthday month as our way of recognizing and celebrating you as a valued member of our team.
• Student Loan Forgiveness: As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) as well as the Substance Use Disorder Treatment and Recovery (STAR) program to assist with your student loans.
• Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures.

Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!

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