Job Description
Director, Technical Product Management - Trust & Safety
About Care.com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Care.com's value proposition leads with safety. There are plenty of options for finding household employees, but people come to our platform to find employees they trust. In this role, you will make that value proposition a reality by partnering with our operations teams to understand the needs of our agents and customers across the various user journeys so that you can lead the strategic planning, improvement, and automation of solutions that provide our members with delightful experiences and our agents with best-in-class customer service tools.
Position Summary:
As a Director of Technical Product Management, you'll have a specialized focus on trust and safety. In this role, you will lead all aspects of our core technology product teams, ensuring that our platform remains a secure and trustworthy place for families to find household caregivers and, for caregivers to find screened families as employers. As a leader on our Platform Product team you will drive the development and implementation of solutions that enhance background checks, continuous monitoring, payment fraud detection, and identity verification processes. The ideal candidate is data-driven, acts with a sense of curiosity and urgency, and has a background in engineering..
What You'll be Working on:
What You'll Need to Succeed:
**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds.**
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Company Overview:
Care.com, an IAC (NASDAQ: IAC) company, was founded in 2006 on the understanding that quality family care is both a fundamental human need and a key driver of economic growth and empowerment. When children receive quality care in their critical formative years, they are on a path to achievement and success. Women disproportionately shoulder caregiving responsibilities, but when they have supports in place that enable them to work, our economy grows. When seniors receive quality care in their homes, healthcare costs decline with fewer hospital stays. When we have a strong caregiving workforce, all these things are possible.
Salary Range: 165,000 - 200,000 The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).
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