Dental Appointment Scheduler Job at Lone Star Family Health Center, Conroe, TX

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  • Lone Star Family Health Center
  • Conroe, TX

Job Description

Job Description

Job Description

The Dental Appointment Scheduler handles all incoming dental telephone calls and schedules appointments.

Standard hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Essential Duties and Responsibilities include the following:
  • Answers telephone, screens calls, takes messages, schedules/cancels/reschedules appointments and provides information.
  • Type detailed patient correspondence in the patient’s dental record and relays the messages to the appropriate staff.
  • Responds to routine requests for information without causing a delay in answering incoming calls or directs callers to appropriate staff for information.
  • Maintains work area in neat and orderly manner.
  • Attends meetings as required.
  • Performs related work as required.
  • Assist with special projects as assigned.
  • Complete intake information process and confirming eligibility.
  • Obtain information from providers for assessment by the appropriate party.
  • Obtain information regarding member/patient, provider concerns, and refers to the appropriate party.
  • Take payments over the phone for balances/collection accounts when necessary.

Job Tags

Monday to Friday,

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