Job Description
LOCATION: 6420 W. Maryland Ave. Glendale, Az. 85301
FLSA STATUS: Non-Exempt
REPORTS TO: Branch Director
DIVISION : Club Operations
DIRECT REPORTS: N/A
JOB SUMMARY
The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative
duties for the branch. Responsibilities include: greeting members and visitors, compiling and tracking information for
reports, entering data into club database system and supporting the Food program.
JOB RESPONSBILITIES
▪ Receives and processes membership applications and session enrollments
▪ Supports the administration of the Food program
▪ Manages member attendance records
▪ Manages front desk reception area
▪ Manages receipt of all membership payments
EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION
▪ Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service
experience
▪ Must obtain/maintain a current CPR, First Aid, and Food Handler’s Certification (within first 90 days of employment)
▪ Must have and maintain a valid Arizona driver’s license
KNOWLEDGE, ABILITY and SKILLS
▪ Working knowledge of federal and state laws and company policies and procedures
▪ Ability to participates in investigations
▪ Ability to support the physical property and assets of the Club
▪ Ability to maintain and cultivate excellent member/family and community relationships and possess excellent
customer service skills
▪ Ability to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers,
families, and community members.
▪ Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
▪ Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
▪ Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operation
WORKING CONDITIONS and DRIVING
▪ Travel between Boys & Girls Clubs of the Valley site and schools and various field trip sites as well as in the
community is required. Must meet the insurance standards of Boys & Girls Clubs of the Valley
▪ Work is primarily performed in the Club and local community
▪ Hours are based on school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required
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