Job Description

Job Description

Job Description

ABOUT THE COMPANY

Founded in 2016, Pitted Labs is a leading provider of e-commerce solutions and consultation services for brands on Amazon and other emerging e-commerce marketplaces. We have a proven track record of increasing revenue, profit, and ratings/reviews for our clients by providing excellent service, working hard, having an entrepreneurial focus, and utilizing internal collaboration. We currently serve numerous clients in a variety of industries ranging from grocery to personal care to fashion.

Our company and its associated sister companies are changing the way e-commerce service is provided. From best-in-class strategy, to fulfillment, and growth capital, we are redefining what it means to be a service provider.

Pitted’s mission is to build and serve through authentic relationships and a relentless pursuit of excellence. The Amazon Brand Manager will live by and possess the Pitted values of Curiosity, Entrepreneurship, Collaboration, Humor, Selflessness, and Success.

YOUR ROLE

The Amazon Brand Manager is a core role at Pitted Labs. This position is responsible for the growth and success of their clients, developing strong relationships with customers, answering client queries, and identifying new business opportunities with new and existing customers. The Amazon Brand Manager is a key contributor to the success of sales, advertising, client relationships, and market insight.

A DAY IN THE LIFE

At Pitted Labs, each day brings new and exciting opportunities to support our clients. The Amazon Brand Manager is responsible for the success and growth of their book of clients, including overseeing and managing their Seller/Vendor Central accounts through advertising performance, inventory levels, buybox performance, buyer messages, and everything in between. Care is at the core of everything we do, so Amazon Brand Managers are responsible for maintaining frequent communication with clients to ensure satisfaction with Pitted Labs services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Account set-up, new listing creation, inventory management/forecasting
• Collaboration with Advertising Managers to reach client objectives
• Design/create, communicate, and execute business strategies and game plan
• Market research of customer products, competitors, etc.
• Business development; helping brands expand to additional marketplaces, onboarding new clients, attending trade shows, willing to travel, etc.
• Client communication via calls, emails, text messages, social channels, and occasionally in person

JOB REQUIREMENTS

• Bachelor’s degree in Marketing, Business, Communications, or a related program (preferred)
• Able to learn through self-teaching; an Amazon Brand Manager needs to learn and adapt as changes come
• Be able to take obscure tasks/projects and get desired results with little direction
• Knowledge of corporate/brand strategy
• Attention to detail and extremely organized
• Able to manage multiple projects/accounts and priorities and meet deadlines on time
• Excellent verbal and written communication skills
• Keen eye for branding
• Having a service-first and servant-leadership mentality
• Ability to work successfully under the pressure of deadlines and to accept new ways of doing business
• High integrity, high energy, and a positive attitude
• Enthusiasm for Pitted Labs' mission
• Adheres to strict confidential guidelines
• Continuous improvement through education and training
• Applicants must be authorized to work in the USA

EDUCATION AND EXPERIENCE

• Experience successfully managing the Amazon channel for a company or multiple brands (or other e-commerce experience)
• Amazon advertising experience
• SEO experience preferred
• Sales experience preferred

WHY WORK AT PITTED LABS?

• Uncapped commissions
• Hybrid work schedule
• Unlimited PTO with additional paid holiday schedule
• Casual dress code
• Health, Vision, and Dental Insurance
• 401(k)

WORKING CONDITIONS

• The position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs and ladders; sit, stand, lift, bend, stoop, crawl and kneel. Occasionally reaching with hands and arms, climbing or balancing are required. May be asked to drive or travel by car, air or other transportation for business purposes.
• Must be able to lift and carry 30 pounds.
• Natural and regular stressors occur on the job.
• Must report to work unimpaired.
• Regular and predictable attendance is required.

Please note: Pitted Labs reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

EQUAL OPPORTUNITY EMPLOYER

Pitted Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

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